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Customer Reviews
At Dekalb Chevrolet GMC Cadillac, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number goal. Read these Cadillac, Chevrolet, GMC reviews to see what our customers are saying about us
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May 11, 2013
Confirmed Service Customer
A minor service(cooling system flush)...
A minor service(cooling system flush) price quoted was what I was charged fair and square. No games no gimmicks. Jerry treated me with respect. A good way to do business
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May 11, 2013
Confirmed Service Customer
Your dealership does a great job in sales...
Your dealership does a great job in sales and service. Keep doing what your doing and you will have a customer as long as you are in business.
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May 8, 2013
Confirmed Service Customer
2012 chevy cruze for oil change did a...
2012 chevy cruze for oil change did a great job and recommended tires be rotated cost was reasonable and job wsas done quickly
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May 7, 2013
Confirmed Sales Customer
Tony was great, but the paperwork is very...
Tony was great, but the paperwork is very time consuming and could be done much more efficiently. 2012 Traverse
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May 6, 2013
Confirmed Service Customer
As usual I was very happy with the prompt...
As usual I was very happy with the prompt service. I'll be back but hopefully not too soon!
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May 4, 2013
Confirmed Service Customer
I brought my 2004 Chevy Suburban in due to...
I brought my 2004 Chevy Suburban in due to what I thought was a transmission problem. I was met by Brandon in the Service Bay and was very pleased with the overall desire to make sure he understood what was going on with my vehicle. Even though I did not have an appointment, I was treated as if I was just as important at the time. I received a call that afternoon and was pleasantly surprised to find out the issue was not the transmission, but rather a simple "U" joint. They had also done an overall inspection on the vehicle and noted some issues that could have lead to bigger problems if not addressed. The service team completed the needed repairs and service issues in a very timely and affordable manner. The service department definitely proved their honesty and integrity by telling what the problem really was and not what could have very easily been a very expensive replacement that was not needed. I will be back to bring my vehicle for even the simplest of things like an oil change, etc. I can say the I was impressed and it was a pleasure to do business with a group that has very good open and honest communication as well as business morals and standards. Andy B. Cortland
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May 2, 2013
Confirmed Service Customer
Had an oil change and a problem with my...
Had an oil change and a problem with my door hinge. Took care of both issues quickly and washed the car too. The new service center is definitely great! Keep up the good work.
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May 1, 2013
Confirmed Service Customer
I came in without prior notice and the...
I came in without prior notice and the team was able to get me in quickly! Definitely will be back!
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May 1, 2013
Confirmed Service Customer
I brought a GMC Terrain for Warrant...
I brought a GMC Terrain for Warrant service. The service was excellent, timely and everyone was very friendly especially the service manager I dealt with.
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Apr 28, 2013
Confirmed Service Customer
Oil Change and tire rotation,was...
Oil Change and tire rotation,was fast,quick and easy. The people you have there especially Mike your service writer,really knows his stuff.I have brought 2 Vehicles there for service and have not been dissappointed yet. Keep up the good work. Sincerly, Larry Sparacino
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Showing 1-10 of 65 reviews
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